Harris Tweed® Collection
Harris Tweed® Handbags
Gifts

What our customers have to say about us
Frequently Asked Questions

How long does delivery take?
We aim to dispatch orders within 1–2 working days. Delivery typically takes a further 1–2 working days within the UK.
Do you offer free shipping?
Yes — we offer free UK shipping on all orders.
Can I return my item if I change my mind?
Yes — you can request a return within 30 days of receiving your order, as long as the item is unused and in its original packaging.
Do I have to pay for return shipping?
If you’re returning an item because you have changed your mind, you will need to cover the return shipping cost.
If the item is faulty or incorrect, we will take care of it.
When will I receive my refund?
Once we’ve received and inspected your return, refunds are processed within 7 business days.
What should I do if my item arrives damaged or faulty?
Please contact us within 30 days of delivery with your order number and a photo or video of the issue. We will resolve it as quickly as possible.
What payment methods do you accept?
We accept all major debit and credit cards, along with Klarna, Clearpay, Apple Pay, and Google Pay.

























