Terms & Conditions

Effective Date: June 25, 2025
Website: www.glenappin.shop
Business Name: Glen Appin of Scotland Limited
Company Number: SC045352
Registered Office: 6–8 Bessemer Drive, East Kilbride, South Lanarkshire, G75 0QX (Warehouse & Office Only)

1. Introduction

By accessing or using this website, you agree to be bound by these Terms & Conditions. If you do not agree, please refrain from using our site.

These terms apply to all users of the site, including browsers, customers, and contributors of content. Our relationship with you is also governed by our Privacy Policy and Returns Policy.

2. Website Use

The content on this site is for general information only and subject to change without notice.
We make reasonable efforts to display accurate product information (e.g., images, colours), but we cannot guarantee exact representation due to device variations.
Your use of any information or materials is at your own risk. We exclude liability for inaccuracies to the fullest extent permitted by law.

3. Intellectual Property

This website and its contents—including images, layout, graphics, and design—are owned by or licensed to Glen Appin of Scotland. Reproduction is prohibited unless with written permission. All trademarks reproduced are acknowledged.

4. Third-Party Links

This site may include links to third-party websites. We are not responsible for the content, accuracy, or privacy policies of those sites. Use them at your own risk.

5. User Accounts & Registration

You may need to register to make purchases or access features. You agree to:

Provide accurate personal information
Keep your password secure
Notify us immediately of any unauthorised use

We reserve the right to modify registration requirements at any time.

6. Pricing & Payment

All prices are shown in GBP (£) and include VAT at the applicable UK rate.
We accept various secure payment methods. Card details are encrypted during transmission.
If you use a non-GBP card, the final amount will depend on your provider’s exchange rate.
Prices are subject to change during sales/promotions. We reserve the right to correct obvious pricing errors.

7. Orders & Contract

Once you place an order, you’ll receive an email acknowledgment. The contract is formed upon dispatch.
We may cancel orders due to stock issues, payment problems, or suspected reselling.
We reserve the right to limit or cancel quantities per customer or per order.

8. Shipping & Delivery

We offer free UK delivery. For details, see our Shipping Policy.
Orders are usually dispatched within 1–2 business days.
Delivery typically takes 1–2 working days from dispatch. Delays may occur during peak periods.

9. Returns & Refunds

We accept returns within 30 days of delivery. Returned items must be:

Unused, unworn, with original tags and packaging
Accompanied by proof of purchase

For full details, please see our Returns Policy.

10. User Comments & Feedback

You grant us the unrestricted right to use, reproduce, and publish any content you submit (e.g. suggestions, reviews), unless otherwise agreed.

We reserve the right to remove any content we deem inappropriate, offensive, or in violation of third-party rights.

11. Limitation of Liability

We are not liable for:

Inaccuracies or omissions on the website
Temporary unavailability of the website
Indirect or consequential loss or damage

We make no warranties, express or implied, about the website’s content or operation.

12. Governing Law

These Terms & Conditions are governed by the laws of Scotland, and disputes will be subject to the jurisdiction of Scottish courts.

13. Newsletter Subscription

If you subscribe to our newsletter, we may send you promotions and product updates. You can unsubscribe at any time by using the link in the email or contacting sales@glenappin.shop.