www.glenappin.shop is a website owned and operated by Glen Appin of Scotland Limited, registration number SC045352 and registered address: 6-8 Bessemer Drive, East Kilbride, South Lanarkshire G75 0QX.  This address is a warehouse and office facility and not a retail outlet.

Please read these terms of use carefully before you start to use the site. Use of this website is subject to the following terms and conditions.  If you disagree with any part of these terms and conditions please discontinue use of www.glenappin.shop.  If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, whether as a registered user or a visitor to the site.  Our terms and conditions, including our privacy policy, govern Glen Appin of Scotland’s relationship with you in relation to this website.  The term ‘Glen Appin of Scotland’ or ‘Glen Appin’, or ‘us’ or ‘we’ refers to the owner of the website.  The term ‘you’ refers to a user or viewer of www.glenappin.shop.

All content of this website is for your general use and general information only; furthermore it is subject to change without notice.  Please see our Privacy Policy for more detail of our cookies policy and privacy when using our website.  Neither Glen Appin of Scotland nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose.  You acknowledge that such information and materials may contain inaccuracies and errors.  We have made every effort to display as accurately as possible the colours and images of our products that appear on our website.  We cannot guarantee that your computer, tablet or phone screen will display the colours accurately.  We expressly exclude liability for any such inaccuracies and errors, to the fullest extent which is permitted by law.  Your use of this website is entirely at your own risk, for which we are not liable.  It shall be your own responsibility to ensure that any products, services, third party links or information which are available through www.glenappin.shop meet your requirements.  Certain content, products and services available via our service may include materials from third parties.  Third party links on this site may direct you to third party websites that are not affiliated with us.  We are not responsible for examining or evaluating the content or accuracy and we do not warrant and have no liability or responsibility for any third party materials or websites, or for any other materials, products or services of third parties.  Please review carefully the third party’s policies and practices and make sure you understand them before you engage in any transaction.  Complaints, claims, concerns or questions regarding third party products should be directed to the third party.  This website contains material which is owned by or licensed by us or our partners, including, but not limited to, the design, layout, look, appearance and graphics. Reproduction of any of the mentioned material is prohibited in accordance with the copyright notice, which forms part of these terms and conditions.  All appropriate credit is given to trademarks reproduced in this website.  From time to time this website may also include links to other websites.  These links are provided for your convenience to provide further information.  They do not signify that we endorse the website(s).  We have no responsibility for the content of the linked website(s). Your use of this website and any dispute arising out of such use of the website is subject to the current laws of England, Northern Ireland, Scotland and Wales.  The information contained in this website, for general use only, is provided by Glen Appin of Scotland.  We endeavour to keep the information up to date and correct.  We make no representations or warranties of any kind, express or implied about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services or related graphics contained on the website for any purpose.  Any reliance you place on such information is therefore strictly at your own risk.  In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever, arising out of, or in connection with, the use of this website.  Every effort is made to keep the website up and running smoothly.  However, Glen Appin of Scotland takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.  All rights reserved.

Registration

To place orders or use some of the features within www.glenappin.shop you may need to register.  Registration requires your name, address and email address.  We may also change registration requirements from time to time.

The account password you provide should be unique and kept secure, and you must notify Glen Appin of Scotland immediately of any breach of security or unauthorised use of your account.  We will keep your password safe and will only allow password resets once our security requirements have been met.

If you sign up to our newsletter you will receive information on new arrivals and promotions.  You may request to stop receiving our updates at any time, simply select the unsubscribe option from any page within the website or contact us at sales@glenappin.com

Pricing Policy

Prices shown on the Site are in GBP are inclusive of VAT at the applicable rate.  All transactions will be charged in GBP.  If you are a customer whose credit/debit card is not denominated in Sterling the final price will be calculated in accordance with the applicable exchange rate on the day your card issuer processes the transaction.  The GBP price of a product displayed on the site at the time the order is accepted will be honoured, except in cases of patent error.  The price of an item may change at any time during the selling period due to promotions or markdowns.

For UK visitors to the website, shipping is free.

If you select a shipping destination outside the UK, where VAT is not applicable, then VAT will be removed at checkout.

Orders

In order to make purchases at www.glenappin.shop you will be required to provide your correct personal details.  This will include but is not limited to: your name, phone number, e-mail address.  You will be required to provide valid and correct payment details and you confirm that you are the person referred to in the billing information provided.  Credit card information is always encrypted during transfer over networks.

When your order has been placed, you will receive an email acknowledging the details of your order.  Acceptance of your order will be confirmed once the order has been dispatched.  This will complete the contract between you and Glen Appin of Scotland, unless in the meantime you have emailed sales@glenappin.com to cancel the order.

All orders are subject to availability items in your shopping basket or wish list are not reserved and may be purchased by other customers.  We reserve the right not to accept your order in the event, for example, that we are unable to obtain authorisation for payment, that shipping restrictions apply to a particular item, or that the item ordered is out of stock.

We reserve the right to refuse any order you place with us.  We may, at our discretion, limit or cancel quantities purchased per person, per household or per order.  These restrictions may include orders placed by or under the same customer account, the same credit card and/or orders that use the same billing or shipping address.  In the event that we make a change to or cancel an order, we will attempt to notify you by contacting the email or the billing address or phone number provided at the time the order was placed.  We reserve the right to limit or cancel orders that, we judge, appear to have been placed by dealers, resellers or distributors.

By agreeing to these Terms & Conditions you confirm you are of legal age to make a purchase.  You must not transmit any worms or viruses or any code of a destructive nature.  A breach or violation will result in an immediate termination of your services.

User Feedback and Other Submissions

If, at our request, you send specific submissions or without a request you send creative ideas, suggestions, proposals, plans, or other material, whether online, by email, by postal mail or otherwise (‘comments’) you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us.  We are and shall be under no obligation to maintain any comments in confidence, to pay compensation for any comments or to respond to any comments.  We may, but have no obligation to, monitor, edit or remove content that we determine are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any parties’ intellectual property or these Terms & Conditions. You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the service or any related website. You may not use a false email address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.